One Inbox. Every Conversation.
All Channels. Zero Missed Messages.
Manage WhatsApp, Instagram, Facebook, Telegram, and Website chats from a single shared inbox.
- •Omni-Channel Visibility - View all messages from one dashboard
- •Smart Chat Assignment - Route conversations automatically
- •Team Collaboration - Internal notes and transfers
- •Conversation History - Full customer journey tracking
- •Built for Scale - Perfect for growing teams
Unified InboxTeam Control
Chatbots That Actually Understand
AI-Powered Conversations That Convert.
Automate customer interactions with intelligent chatbot flows designed to answer queries and qualify leads.
- •AI-Driven Intelligence - Smart responses based on user intent
- •Custom Flow Builder - Design chat journeys without coding
- •24×7 Availability - Your business responds always
- •Lead Qualification - Filter high-intent prospects
- •Human Handover - Switch to live agents anytime
AI ChatbotSmart Flows
Follow-Ups That Never Forget
Sequence Messages That Keep Customers Engaged.
Automate follow-ups and reminders with multi-step message sequences that nurture leads.
- •Scheduled Messaging - Plan follow-ups across days or months
- •Behaviour-Based Triggers - Send based on user actions
- •Consistent Engagement - Stay connected without repetition
- •Perfect Timing - Right message, right moment
- •Sales & Retention Friendly - Ideal for re-engagement
Drip CampaignsSmart Follow-Ups
Data Collection Made Simple
Turn Conversations into Customer Data.
Capture customer information directly inside chats using interactive input flows.
- •Easy Data Capture - Collect names, numbers, preferences
- •Structured Information - Auto-organize with tags
- •Better Personalization - Tailor future conversations
- •CRM Ready - Sync with sheets, CRMs, tools
- •No Forms, No Drop-Offs - Higher completion rates
Customer DataSmart Forms
Automation Beyond Chat
Webhook & Workflow Powered Actions.
Connect Botnex with your business systems to automate tasks and data sync.
- •Real-Time Triggers - Instantly act on user responses
- •System Connectivity - Sync with CRMs, ERPs
- •Process Automation - Reduce manual work
- •Scalable Logic - Grows with your business
- •Developer-Friendly - Flexible integrations
WebhooksWorkflow Automation
Commerce Inside Conversations
Sell Directly on WhatsApp.
Showcase products, share catalogs, and guide customers from discovery to purchase.
- •Product Catalog Sharing - Display products in chats
- •Guided Buying - Help customers choose products
- •Faster Decisions - Reduce buying friction
- •Better Engagement - Conversations convert better
- •Perfect for D2C & Retail - Turn chats into sales
WhatsApp CommerceChat-to-Sale
Appointments Without Back-and-Forth
Smart Booking Through Chat.
Enable customers to book appointments instantly using interactive form flows on WhatsApp.
- •Quick Booking - Customers schedule in few clicks
- •Automatic Confirmation - Reduce no-shows
- •Data Captured Instantly - Save booking details
- •Ideal for Services - Salons, clinics, consultants
- •Time-Saving Automation - Less manual coordination
Appointment BookingService Automation
eCommerce Automation That Scales
WooCommerce & Shopify Made Conversational.
Automate order updates, customer support, and follow-ups by connecting your online store.
- •Order Notifications - Send real-time order updates
- •Customer Support Automation - Answer queries instantly
- •Post-Purchase Engagement - Upsell and collect feedback
- •Store Integration Ready - Works with WooCommerce, Shopify
- •Better Customer Experience - Keep buyers informed
WooCommerceShopify
